Improving the Economy, Efficiency, and Effectiveness of Not-For-Profits: Conducting Operational ReviewsMISSION ACCOMPLISHED As not for profits must increasingly achieve greater results with less resources, they are continually seeking ways to use such scarce resources with more economy, with greater efficiency of processes and people within their organizations, and with increased effectiveness of results in order to further their missions. Whether used alone or together with other tools such as benchmarking, activity based management, and flexible